Calfee is the gold standard in carbon repair.
Professional, Tested, Guaranteed.
Since 2003, we’ve managed repairs for over 12,000 riders, retailers and manufacturers. Our current turn-around time is 7 to 10 days without paint touch-up and 3 to 4 weeks with paint touch-up. Most repairs are protected by a 10 year warranty.
Please e-mail clear photos and a brief description of the damage on your frame to:
Allow 1-2 business days for a reply. If you haven’t received a response after 48 hours, please call our office at (831) 728-1859 and ask for the repair department.
If your ready to move forward, remove all parts from your frame (it is imperative that we receive only your frame). Then send your frame and the email response from the carbon repair form to the address below. We suggest you use FedEX or UPS. Also check out “How to Properly Pack Your Frame“.
attn: Repairs Dept.
681 Beach Drive
La Selva Beach, CA 95076
We will call you within 1-3 business days of receiving your frame for repair.
*A $50 inspection fee will be charged for every frame entering our facility. The fee will be waived upon approval of repair work.
*Customers using BikeFlights, or providing their own shipping labels, will be charged a $20 packing/handling fee for return shipping. You are welcome to send your frame in directly yourself or with the help of your favorite local bike shop.
*Unless otherwise specified do not include headset assembly, stem, or any other small parts, as we will not assume responsibility any damage to or loss of any components not integral to the repair process.
Details You Should Know
International customers, please note on the box and forms that the item is for repair. Otherwise, you will be liable for import duties. Phone or email estimates are simply estimates, not a binding quote. Once we’ve inspected the frame, we’ll provide a quote.
How to Properly Pack Your Frame